Terms of Service

PLEASE READ OUR STORE'S POLICY:

When you purchase from Handmade Chic Crafts, you accept our store's policies.

Because of the nature of our personalized made-to-order items, we do not accept returns, exchanges or full refunds. Be sure to review our sizing, item type, color & font charts before you order.

COUPON CODES OR DISCOUNTS:
Are not valid on custom, bulk, wholesale orders or sale items. If you use a coupon on any of these type of orders. We will refund you and cancel your order.

SILK FLOWER BOUQUETS:
All of our bouquets are hand crafted using quality silk flowers. If you need your item sooner than the time listed please contact us prior to purchasing. 
Please note that because this item is hand crafted exact replicas are not possible. There may be some variation in flower placement and sometimes flower substitution is necessary. Any substitution will be at equal or greater quality.

Shipping:
As the buyer you are responsible for making sure your shipping address is accurate when placing an order.
Once the order has been marked "SHIPPED" by us and USPS is in possession of the package, we are no longer responsible for the item(s)
- If USPS loses your package in transit. It is your (the client’s) responsibility to contact USPS with the all the information regarding your shipment.

CUSTOM CONTENT:
You (The client) have responsibility to double check the spelling on personalized orders. I generally copy/paste your text so spelling, capitalization and punctuation should be accurate, the way you would like it to appear on the item. Some fonts and designs use ALL CAPS, in this case I will convert your text to ALL CAPS if you send lower case.

FONT COLORS:
Keep in mind that coloring may differ from computer to computer & even from printer to printer so I cannot be held accountable for variations in color hue. However I do look at the finished product and make sure it looks great.